Before you start
- An Emily account with a confirmed email address. Emily won't connect an account whose address hasn't been confirmed. How to confirm it.
- Your Emily email and password to hand. You sign in on Emily's own page during set-up. Forgotten it? Reset your password first.
- A Claude account on claude.ai or the Claude desktop app. The Free plan allows one custom connector. If you already use it for something else, remove that one or upgrade.
Add Emily to Claude
Open Connectors in Claude
In Claude, go to Customize → Connectors. In some versions of Claude this is under Settings → Connectors.
Choose “Add custom connector”
Click the + button next to Connectors, then Add custom connector.
Enter Emily’s details
- Name
- Emily
- Remote MCP server URL
https://mcp.emily-wrf.com/mcp- Advanced settings
- Leave empty. No client ID or secret is needed.
Then click Add.
Click “Connect” and sign in to Emily
Emily now appears in your list of connectors. Click Connect. Claude opens Emily's sign-in page in a new window, titled Connect your Emily account. Sign in with your Emily email and password.
This is Emily's own page on emily.whiterabbitfoundry.com. Claude never sees your password.
Check the permissions, then allow
The page shows Claude asking for two permissions:
- View your Emily information: your rules, automations, recent activity, file details, contacts, memory notes and usage.
- Ask Emily to answer or act: send Emily instructions. This can use credits, send email or change your calendar, but always after you confirm a plan.
Click Allow connection.
Return to Claude
Click Return to Claude, or close the window. Emily now shows as connected in Claude. In Emily you'll see it under Account settings → Connected assistants.
Use Emily in a chat
In a new Claude chat, click + in the bottom left (or type /), open Connectors and make sure Emily is switched on. Then just ask:
“What has Emily done today?”
Free
“What rules do I have in Emily?”
Free
“What does Emily know about Sam?”
Free
“Ask Emily to find 30 minutes with Sam next week”
Credits at normal rates, after you confirm
Claude asks before it uses a tool. The first time Claude wants to use one of Emily's tools, it asks for your permission. Choosing Allow always is fine for looking things up. For the tool that carries out actions, we suggest you keep approving each use.
Nothing happens without your go-ahead. For anything that sends, books or changes something, Emily first prepares a plan. Claude shows it to you, and Emily only acts once you confirm. Everything appears in your Activity log, marked Connected assistant.
What it costs. Connecting is free. Looking things up is free. Asking Emily to answer or act uses your credits exactly as it would by email or chat. Purchases, billing, paid addresses and deleting your account stay on Emily's website, so Claude can't do those.
On a Claude Team or Enterprise plan
An owner of your Claude organisation adds Emily once, for everyone:
- Go to Organization settings → Connectors and click Add.
- Hover over Custom, choose Web, and enter
https://mcp.emily-wrf.com/mcp. Leave the advanced settings empty. - Click Add.
Each person then goes to Customize → Connectors, finds Emily and clicks Connect, then follows steps 4 to 6 above. Everyone signs in with their own Emily account, so nobody can reach anyone else's.
On your phone
Set Emily up on claude.ai or in the Claude desktop app. Adding custom connectors from the mobile app is still limited, but once Emily is connected to your Claude account you can use her from Claude on your phone too.
Disconnecting
- From Emily (recommended): Account settings → Connected assistants, then Disconnect beside Claude. Access stops immediately.
- From Claude: Customize → Connectors, open Emily and choose Remove.
Disconnecting in Emily is more thorough, because it cancels the credential itself. It's worth doing both. Anything Emily has already done stays done, and you can reconnect at any time.
If something goes wrong
| What you see | What to do |
|---|---|
| Claude can't reach the server, or won't add it | Check the URL is exactly https://mcp.emily-wrf.com/mcp, with /mcp at the end. Use the Copy button above. |
| No option to add a custom connector | On Free, you may already have used your one custom connector. On Team or Enterprise, an owner has to add Emily first (see above). |
| “Account connection unavailable” | Your Emily email isn't confirmed yet. Confirm it, then click I've verified — check again on the same page. |
| The sign-in window doesn't open | Your browser may have blocked the pop-up. Allow pop-ups for claude.ai and click Connect again. |
| Emily shows Connect again later | The connection was removed, from Emily or from Claude. Click Connect and approve again. |
| Claude doesn't use Emily | Check Emily is switched on for that chat under + → Connectors, or mention Emily by name in your request. |
| A request didn't do anything | Look at your Activity page. If billing needs attention, or your organisation has switched that action off, Emily says so rather than acting. |
Still stuck? Email help@emily-wrf.com. For what a connected assistant can see and how the connection is secured, see Connected assistants and section 14 of our privacy policy.